Our Business focused services are created to suit the needs of any business and to ensure that the focus is on catering to that specific business only.
The cloud has revolutionized how businesses appropriate their IT via consumption-based services that can be scaled up or down, as required. At CloudWays, we stay abreast of these dynamic advances so that we can offer our clients next-generation business solutions. To that end, we have secured beneficial partnerships with trusted suppliers enabling us to advise SMEs on the latest products and services.
Through our collaboration with Xneelo, a trusted South African hosted-server provider, we can migrate businesses from on-premises servers to fast, reliable, and secure managed cloud servers These servers are powered with the latest software and cloud connectivity so that clients can work from virtually anywhere, on almost any device.
We believe that all data is critical, regardless of content, and keeping that data safe is a leading priority. Our partnerships with N-Able and Acronis allow us to proactively manage and administer data storage and protection solutions by implementing automated backups and antivirus.
Where N-Able backups use device-based licensing, so that the whole computer is backed-up and nothing is excluded, Acronis employs size-based licensing, billed on a sliding scale depending on the amount of data.
Regardless of the option you choose, our technicians are skilled in server management and will ensure that enterprise data remains safe and accessible.
CloudWays is a Microsoft Silver Partner. Microsoft 365, geared for the modern workplace, is sold as a subscription (billed monthly), rather than a perpetual license. Along with the traditional Microsoft products, it combines a suite of online services, including business-class email, instant messaging, cloud file storage, and file-sharing. As an authorized reseller we are a one-stop provider for all your Microsoft licensing requirements.
You can trust us to help you make those major decisions
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At Samantha Dunbar Inc. physio, CloudWays handle all our IT systems and support. With their expertise, they recently redeployed our system to a cloud server. Thanks to them we are now able to access all 6 branches from a central point. CloudWays offers fast and efficient support and turnaround times. Their implementation of a dedicated WhatsApp group helps ensure swift responses to urgent queries. Abrie and his team really go that extra mile! I recommend CloudWays to any business that wishes to take their company to the next level.
To move WAPPoint into the 21st century, CloudWays helped us configure 40 remote-users, spread countrywide, on state-of-the-art cloud servers, within our budgetary constraints. Despite being on SLA, we have never felt like a number. A CloudWays technician is only ever a phone call away. Abrie and his team keep ahead of IT trends, researching and negotiating on our behalf as if they were one of us. Their client liaison system focuses on the right person at the right time, protecting clients from suffering the typical bull-headed ego of IT guys. They always go above and beyond. I hope that CloudWays will be supporting us until the end of time!
Frequently Asked Questions
What kind of IT services do you offer on subscription?
We offer a wide range of services on subscription, including but not limited to backups, Microsoft licenses, security, cloud storage, hosting, and tech support.
How does the subscription service work?
When you subscribe to our IT services, you pay a recurring fee (monthly or annually) to access our services. This fee covers the cost of the services you choose, and you can add or remove services as your needs change.
What are the benefits of subscribing to your IT services?
By subscribing to our IT services, you can save money by paying a fixed monthly or annual fee instead of having to pay for each service separately. You also get access to our team of experts who can help you with any IT-related issues, which can save you time and frustration.
Can I customize my subscription plan to fit my business needs?
Yes, you can customize your subscription plan to fit your business needs. You can add or remove services, change the level of support you receive, and adjust the number of users who can access the services.
What kind of tech support do you offer with your subscription service?
Our tech support team is available to help you with any IT-related issues during working hours. We offer phone, email, and chat support, as well as remote desktop assistance.
What is the cost of your IT subscription service?
The cost of our IT subscription service depends on the services you choose and the level of support you require. Please contact our sales team for more information on pricing.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Please note that cancellation may incur fees or penalties depending on the terms of your subscription agreement.
Great Quality Support
We pride ourselves on keeping our standards high. However, if we fail to live up to this commitment, challenge us on this point!